A family tradition, a guarantee of success!

Founded in 1970, Concept Caskets was acquired in 1985 by the Houde family, which proudly put their expertise to work in furniture manufacturing to help the company grow. Today, using cutting-edge automated production systems, the company produces thousands of caskets per year for clients all over North America.

The Houde family is also very attentive to customer needs. We believe that a good working relationship is the key to good business. In fact, our vision of the future is based on successful partnerships.

 

We are committed to customer satisfaction, in North America and around the world!

The key to success has been, is and always will be satisfied customers. We are committed to that result and that commitment runs through every function of our organization – starting with our choices of quality woods, to the designing, tailoring, cutting, assembling and finishing of a wide variety of products that have a broad appeal and can accommodate all budgets.

To ensure customer satisfaction, you can count on us, at Concept Caskets, to do the following:

  1. Strive to offer the widest range of products, from low-end to high-end, giving funeral homes every means to satisfy their customers' requests.
  2. Constantly improve the speed and quality of our manufacturing methods.
  3. Stay tuned to market expectations so as to develop improvements in both design and materials, giving our products a broad appeal.
  4. Be a reliable partner and resource for distributors, funeral directors and their clients, by maintaining a high level of service supported by efficient business practices.

We are committed to your success by focusing on your customer's satisfaction.



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